Privacy Policy

Who We Are

Welcome to Biznuma, a customer relationship management (CRM) platform developed and operated by BRP Group. Our mission is to help businesses streamline communication, including WhatsApp Business API integrations. Our website address is: https://biznuma.com.

Account Creation and Data Collection

When you create an account or submit a form on our website, we may collect the information provided in the form, along with your IP address and browser details, to enhance security and detect potential spam.

We may use third-party services, such as Gravatar (for profile image integration) or analytics tools (e.g., Google Analytics) to enhance your experience by personalizing features and optimizing the platform.

Media Uploads

If you upload images to our platform, please ensure they do not contain sensitive metadata, such as GPS location details. Visitors to the site can potentially extract metadata from publicly accessible images.

Cookies

Our website uses cookies to provide an enhanced user experience. Cookies help us remember your preferences, such as login status and form data, to save time on future visits.

• Login cookies last for two days unless "Remember Me" is selected, which may extends it to two weeks.
• Temporary cookies for login pages are discarded after closing your browser.
• Editing or publishing content adds a session-specific cookie for one day.

Embedded Content

Articles or pages on our platform may contain embedded content (e.g., videos, images, etc.) from third-party sources. These third-party websites may collect your data, use cookies, or track your interaction with the embedded content. Please review their respective privacy policies for more details.

Who We Share Your Data With

We do not sell or share your data for marketing purposes without your consent. However, your information may be shared in the following cases:

• With trusted partners, such as WhatsApp (Meta), for API integration and service provisioning.
• For legal compliance, fraud prevention, or security purposes.
• With third-party services (e.g., payment gateways, analytics) essential for our operations.

How Long We Retain Your Data

Your data is retained for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law. For example:

• Comments and their metadata are retained indefinitely to facilitate follow-up interactions.
• Account information is retained until the account is deleted by the user or as per legal requirements.

Your Rights Over Your Data

As a user, you have the right to access, update, or delete your personal data. To exercise your rights, contact us at hello@biznuma.com.

Please note that certain data may be retained for legal or administrative purposes.

Where Your Data Is Sent

Visitor submissions, including comments and forms, may be processed through automated spam detection systems to ensure a secure environment.

Contact Us

If you have questions about this Privacy Policy, please contact us at hello@biznuma.com